Shipping policy

Order Processing

 

Orders are typically processed within 1–2 business days (excluding weekends and holidays).

Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Times

 

Delivery times depend on your location and shipping method selected at checkout.

• • Standard shipping: 3–7 business days
  • Expedited shipping: 2–3 business days

Please note that delivery timelines are estimates and not guaranteed.

 

Shipping Rates

 

Shipping rates are calculated at checkout based on your location and selected shipping method.

 

Delays

 

We are not responsible for delays caused by shipping carriers, weather, or other factors outside our control.

Lost or Stolen Packages

 

Once a package is marked as delivered, we are not responsible for lost or stolen packages.

If you believe your package was lost or stolen, please contact the shipping carrier directly. We’re happy to help where we can.

 

Incorrect Address

 

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Questions

 

If you have any questions about your order, contact us at:
hello@wattspet.com